The Order History is a chronological list of the transactions related to an order, as well as the users who requested them.
The following transactions appear in the Order History:
|
Transaction |
Codes* |
Description |
|
Callback completed |
CBK |
Iron Mountain initiated a callback to the customer. |
|
Cancelled |
CLD |
The order was cancelled. |
|
Processing completed |
SHP |
The order was processed by Iron Mountain. |
|
Requested: not found |
NIF, RSH |
An item in the order was not found in storage at Iron Mountain. |
|
Submitted for authorization |
HDD |
A destruction order was created, but is on hold pending the return of a candidate report authorizing destruction. |
|
Submitted for processing |
ELG |
The order was completed and submitted to Iron Mountain Connect Records Management. |
|
Updated |
MNT |
The order was modified after being completed and submitted. |
|
*Order history codes, used in SafeKeeperPLUS, are listed here to show their relationship to the order statuses in Iron Mountain Connect Records Management. | ||